The operating system for Singapore SMEs
Your customers are already chatting. Let them order there.
WhatsApp, Instagram, Messenger and Telegram all open one storefront — and the order runs your POS, stock, loyalty and books on the way through.
No credit card · From S$29/month · Built for Singapore
Step 1 of 5 · They message you where they already are
A customer messages your WhatsApp number — from a QR on the table, a link on your receipt, or the number they already had saved.
WhatsApp · Replies are free for 24 hours after a customer messages you. After that, order updates go as paid message templates.
Product overview
What is Adtro Media?
Adtro is a Singapore business software platform that connects point of sale, online storefronts, chat ordering, orders, inventory, customer records, loyalty, messaging, reporting, bookkeeping and AI for F&B and retail SMEs.
- No app
- Customers order from a link or a QR code
- One record
- Every channel, one customer profile
- SGD + PayNow
- Built and run in Singapore
- From S$29
- Per month, 14 days free to try
The problem
Your business shouldn't need six systems to understand one sale
The terminal doesn't know the catalogue. The booking app doesn't know the customer. Stock is in a spreadsheet that is already wrong, and the invoices are in a shoebox.
Today
Disconnected
- Card terminal
- Stock spreadsheet
- WhatsApp on someone's phone
- Booking or appointment app
- Punch-card loyalty
- Delivery or courier portal
- Separate customer list
- Shoebox of supplier invoices
With Adtro
Connected
- One catalogue, behind every channel
- One order history, counter and online
- One customer record, with loyalty attached
- One stock record, down to the variant
- One set of books, from your own documents
- One dashboard, one login, one bill
The platform
Four things a business has to get right
Adtro is a large platform, so it is organised around the jobs rather than the modules. Each one opens in full on the platform page.
Sell
Take the order wherever the customer is standing
One catalogue behind the counter, the QR code, the link and the chat.
See what it includesOperate
Run the day without re-typing anything
The floor, the stockroom and the courier reading the same numbers.
See what it includesKeep customers
Every sale builds an asset you actually own
A customer list that is yours, on the channel your customers already use.
See what it includesUnderstand & automate
Ask the business a question instead of building a report
Books that keep themselves, and assistants that read your own records.
See what it includesIndustries
Built around how your business actually works
Pick your trade at signup and the dashboard reshapes around it — the catalogue, the order board's vocabulary, the fields on a product, and what the storefront opens on.
Restaurant & café
Table QR ordering, a kitchen and floor view off one board, reservations and a walk-in queue, and dish costing off the invoices you already receive.
Adtro for F&BRetail shop
Variants with their own stock and price, barcodes and cost prices, returns and exchanges that restock, and a delivery queue through to the door.
Adtro for RetailAdtro AI
AI that knows your actual business
Not a chatbot bolted onto a website. iBot works for your staff and eBot answers your customers, both reading your own orders, stock and documents — and anything that would change a record comes back as a card you approve first.
- Answers come from your records, not from the internet
- Every proposed change is shown before it happens
- Four department experts: finance, HR, operations and sales
- Move a catalogue across from a link, a PDF or a spreadsheet
Pricing
Simple pricing that grows with your business
The plan decides your features. Outlets decide your scale. Both plans include one outlet, and extra outlets are S$39/month each.
Core
S$29/month
Everything you need to start taking orders
- 1 location and its storefront
- POS, orders and delivery
- Chat orders on WhatsApp and Telegram
Growth
S$79/month
For businesses ready to grow, automate and understand more
- Everything in Core, plus bookings and walk-in queue
- Loyalty, rewards and campaigns
- Expert AI assistants included during launch
Enterprise
Custom
For organisations needing scale, governance and dedicated support
- Everything in Growth
- Governance and isolation controls
- Named onboarding and support
No Adtro commission on your orders. Payment processing, messaging and courier charges may apply separately depending on the services you use.
Built here
Made for how business is actually done in Singapore
A Singapore company
Adtro Media Pte. Ltd., UEN 202519799G, registered and operating here. Prices in SGD, GST-ready books, PayNow where you want it.
Your customers, your data
The customer list an order builds belongs to your business. Consent state is recorded with it, and you can export or delete on request.
Storefront in four languages
English, 中文, Bahasa Melayu and தமிழ் — the same storefront, in the language the customer reads.
Approve before it happens
An assistant that wants to change a record shows you the change first. Nothing is written to your books or your catalogue behind your back.
Questions
Frequently asked questions
What is Adtro Media?
Adtro Media is a Singapore software platform for F&B and retail businesses. It combines a mobile storefront, ordering, bookings, point of sale, delivery, inventory, returns and exchanges, customer relationship management, loyalty, WhatsApp tools, and AI assistants in one dashboard. A restaurant and a retail shop run on the same platform, and the dashboard changes its catalogue, order board, and storefront to match the trade you choose.
Can Adtro replace separate POS, ordering, inventory, and loyalty tools?
Yes. Adtro keeps the catalogue, counter and online orders, stock movements, customer records, and loyalty activity on one platform, so teams do not have to reconcile separate systems after every sale. Payment processors, messaging channels, and couriers remain connected services where the merchant chooses to use them.
Does Adtro handle delivery?
Yes. Delivery orders arrive in a dedicated queue with the address, the fee, and the fulfilment status. Merchants can book a supported courier, move a shipment through pickup and transit, and track it through to delivery or a failed attempt.
How does Adtro track stock?
Every stock change is written to a movement ledger — sales, returns, exchanges, and manual adjustments. Merchants can review the movement history per product or variant instead of reconciling a separate spreadsheet.
Can customers get updates outside WhatsApp?
Yes. Order updates can be delivered over WhatsApp or Telegram. The customer's identity stays on one record regardless of which channel the message goes out on.
Does Adtro work for a retail shop, not just a restaurant?
Yes. Retail is a fully supported vertical, not a relabelled restaurant. Products carry variants, barcodes, cost price, vendor, weight, and dimensions; the order board reads Packing and Packed; returns and exchanges restock; and the storefront opens on a shop rather than a menu.
What do the AI expert assistants do?
Beyond iBot for staff and eBot for customers, there are four department assistants — FinBot for finance, plus HR, Operations and Sales. They answer against your own orders, documents, and records, and any action that changes a record is presented for approval before it runs. Growth includes all four within its monthly AI allowance; on Core you can unlock an individual expert from S$29 a month.
Do customers need to install an app?
No. Customers open a merchant's mobile storefront from a web link or QR code. They can browse, order, book, and access supported loyalty features without installing a native app.
How do payments work?
Merchants can configure supported payment methods such as card payments through Stripe, PayNow QR transfers with payment-proof workflows, or payment at the counter. Available methods depend on the merchant's setup.
Does Adtro support Singapore GST and PayNow?
Yes. Adtro supports SGD pricing, GST-ready bookkeeping records and supported PayNow QR payment workflows. Merchants can also configure card payments through Stripe or payment at the counter, depending on their setup.
Does Adtro support loyalty programmes?
Yes. Supported loyalty tools include points, stamp cards, member tiers, vouchers, and a customer loyalty wallet. Merchants control their own programme settings and eligibility rules.
Is technical knowledge required?
No coding is required. Merchants configure their outlet, catalogue, storefront, operations, and supported integrations through the Adtro dashboard.
Is there a free trial?
Adtro offers a 14-day free trial without requiring a credit card. Current plan details and terms are published on the pricing page.
Put your whole operation on one platform
Set up your storefront and your dashboard, then evaluate Adtro across a full 14-day trial. No credit card required to start.
No credit card · From S$29/month · Built for Singapore