How much does Adtro cost?
Core is S$29 a month and Growth is S$79 a month, both in Singapore dollars and both including one outlet. Enterprise is quoted against your setup. Paying yearly gives you two months free: S$290 a year for Core and S$790 a year for Growth.
How many outlets are included?
One, on both Core and Growth. An outlet is a business location, not a menu or a storefront page — you can publish several storefront experiences from one outlet at no extra cost.
What if I open another outlet?
Each additional outlet is S$39 a month, or S$390 a year, added to the same subscription and shown on the same invoice. Every outlet inherits the capabilities of the plan you are already on. If you close an outlet, the charge stops and Stripe credits the unused part of the cycle.
Do I have to upgrade to Growth because I have more outlets?
No. The plan decides your features and the outlet count decides your scale. A business with four shops that only needs Core features stays on Core and pays for the extra outlets.
Is there a free trial?
Yes. Every new account starts on a 14-day free trial. No credit card is required to sign up, and nothing is charged during the trial period.
Can I change plans later?
Yes. You can switch between Core and Growth at any point during your free trial straight from the dashboard. After the trial, plan changes are handled through the billing page.
Can I try the Expert iBots?
Growth temporarily includes four experts — FinBot, HR, Operations and Sales — with a separate 500,000-credit trial wallet for each one. After the launch promotion, or on another plan, each expert is an independent subscription from S$29 a month with its own 1,000,000 monthly AI credits.
What happens if I use up a monthly AI allowance?
That assistant or document feature pauses until the allowance resets at the start of your next billing cycle. Nothing else stops — orders, bookings, storefront and payments keep running — and no overage is charged without you asking for it. You can upgrade at any time for a larger allowance, and it applies immediately.
Does Adtro take a percentage of every order?
No. There is no Adtro commission on your orders. Some connected services charge their own fees — card processing through Stripe, WhatsApp conversations through Meta, and courier bookings through the courier — and those are charged by those providers at their own rates, not added on by us.
Do I save by paying yearly?
Yes — two months free. You pay for ten months and get twelve, on plans and on additional outlets alike. You choose monthly or annual at checkout when your trial ends.
How am I billed?
Subscriptions are billed in Singapore dollars through Stripe. Your plan and any additional outlets or experts appear as lines on one subscription. You can enter a promotion code at checkout.
Can I cancel?
Yes. You can cancel your subscription from the billing page in your dashboard. Cancelling stops future renewals.
Why does Enterprise not show a price?
Larger operations need scoping before a number means anything — outlet count, team structure, isolation requirements and onboarding all move the figure. If you are running around ten outlets or more, contact us and we will quote against your setup.
What are AI credits and page credits?
They are the two metered allowances that reset every month. AI credits cover assistant usage, split into a staff allowance and a customer-reply allowance. Page credits cover document scanning: an ordinary page costs 1, and an invoice or receipt costs 7 because line items are read out of it. Every plan states both numbers, so the difference between tiers is capacity rather than a locked feature.