Appointments: treatments, staff and rooms (salon, spa, clinic)
Published and maintained by Adtro Media
For a Salon / Spa / Clinic, Orders > Appointments (the Bookings page) books a person for a length of time. It has three tabs:
- Calendar — one column per therapist for the day, with clean-up time and blocked time shown. New appointment books one yourself; staff bookings are confirmed at once and may be outside normal hours.
- Team & hours — add a team member, tick the treatments they do, and set their working times. Only people with treatments ticked can be booked. Name customers see is what the storefront shows — never their full name. If a roster is published for a week, it replaces their usual hours for that week; with no hours at all they can be booked whenever the outlet is open.
- Rooms — optional. Add rooms or beds and tick the treatments each can host (none ticked = any). A treatment that needs a room can only be booked when one is free. With no rooms, you are limited by therapists only.
Setting up a treatment: on the product, set Treatment length, clean-up time, and whether it needs a room. Anything with a length gets a Book button on your storefront.
Customers book on the storefront: treatment, therapist (or anyone — the least busy is chosen), date and a free time. The same time cannot be booked twice for a therapist or a room — the system refuses it.
Open an appointment to Confirm, Move, mark No-show or Cancel it. When the client is done:
- Complete & check out at the till opens the POS with the treatment, the therapist (for commission) and the client filled in. After payment the appointment is completed and linked to the sale.
- Complete using the package uses one session or the credit from the client's package instead.
The AI assistant on your chats answers "any slot for a facial on Saturday?" with real free times and sends the booking link; it never books by itself.
Appointments need the Growth plan (bookings). Deposits for no-shows are not available yet.