Bookings & reservations
Published and maintained by Adtro Media
Orders > Bookings shows all reservations, the floor plan and the walk-in queue for a Location; confirm, seat, complete, cancel, or mark no-show from each booking.
Customers book through a storefront in booking mode (create or open one with booking enabled).
Booking policy — turn time, lead times, slot interval, party size limits, blocked slots, reminders — belongs to the storefront, not the Location, so two storefronts on one dining room can take bookings on different rules. Change it in the storefront's settings, or ask the Operations assistant ("set booking slots to every 30 minutes, max party of 8") and it prepares the change for a teammate to confirm.
Faster: iBot inside your dashboard can walk you through this — or do it for you. Open Assistants and just ask.