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What customers see (storefront flow)

Published and maintained by Adtro Media

Customer flow: they open your storefront link, scan your QR, or message your WhatsApp number for a personal link > browse the menu, add to cart, and check out (choosing pickup/delivery/dine-in and a payment method).

A guest checking out without signing in gives a phone number; it must be a real, dialable number.

Bookings: a customer books a slot at the storefront's own Location. Their screen says the request was sent; they hear back when you confirm it.

In their storefront profile they see order history, "My loyalty card" (points, tier, progress), and their vouchers — each voucher says where it can be used. At checkout eligible vouchers appear in a dropdown and points can be redeemed for a discount.

Order updates (confirmed, ready for collection) arrive via WhatsApp automatically when the store has a WhatsApp number connected.

Faster: iBot inside your dashboard can walk you through this — or do it for you. Open Assistants and just ask.