WhatsApp connection & templates
Published and maintained by Adtro Media
CRM > WhatsApp manages the WhatsApp Business connection:
Connect/Reconnect links your Meta WhatsApp Business account; Re-check readiness verifies the setup.
Template Submission & Approval: broadcast messages must use Meta-approved templates — submit and track them here.
Campaigns tab shows broadcast history and status.
To send a broadcast, ask me ("send a 10%-off campaign to lapsed customers") — I'll draft it as a pending action for confirmation, using an approved template.
Faster: iBot inside your dashboard can walk you through this — or do it for you. Open Operations → AI Assistants and just ask.